Residence Services Representative

Niagara-on-the-Lake, Ontario, Canada · Niagara College Residence - NOTL Campus · 0105-0119

Description

*This position is based out of Niagara College Residence - NOTL Campus.

Position Summary and Job Magnitude

The Residence Services Representative is responsible for maintaining student and guest satisfaction at all times. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service to meet their satisfaction. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests.


Essential Functions and Basic Duties


Health & Safety


Performance Measurements

Performance will be primarily measured on the following factors:


Equal Opportunity Employer
It is Campus Living Centres policy to promote equal employment opportunity for all applicants and employees.
Campus Living Centres does not unlawfully discriminate on the basis of race, colour, religion, sex, national origin,
ancestry, age, physical disability, mental disability, medical condition, marital status or sexual orientation.
Campus Living Centres prohibits the harassment of any individual on any of the grounds listed above. This applies to all areas of employment including recruitment, hiring, training and promotion.

Not only is Campus Living Centres committed to workplace diversity, Campus Living Centres provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources at hr@campuslivingcentres.com.

Requirements

Education:

Recognized College Diploma or University Degree


Skills/Abilities:

Must possess superior verbal communication skills

Must possess superior customer service skills

Must possess superior positive attitude

Must be able to handle multiple projects at once


Experience Required:

Minimum of 1 year industry experience or equivalent management experience

Benefits

Base pay and other compensation are dependent on location, level, function, and a number of other factors. Annual performance reviews give employees the opportunity to earn increases in their base pay, and in some cases, annual bonuses. Some functions, such as sales, have a component of their pay based on commission.

Our benefit program provides our employees with a comprehensive plan designed to give you and your family peace of mind. You should not have to worry about things like your health, and we will do whatever we can to help. Some of the benefits offered include:

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