Residence Services Supervisor

Welland, Ontario, Canada · Niagara College Residence - Welland Campus · 0706-0720


*This position is based out of the Niagara College Residence-Welland Campus.

Position Summary and Job Magnitude

The Residence Services Supervisor is responsible for supervising all duties of the front desk, insuring a high quality of service delivery and capability to resolve various magnitudes of day to day challenges that flow through the front desk. They are the liaison for all inter-department communications, requiring excellent communication and leadership skills. The Residence Services Supervisor will also compliment the role of the Residence Service Manager or General Manager, specifically with day to day operational tasks conducted through the front desk and business office.

Essential Functions and Basic Duties

Health & Safety

Performance Measurements

Performance will be primarily measured on the following factors:

Equal Opportunity Employer
It is Campus Living Centres policy to promote equal employment opportunity for all applicants and employees.
Campus Living Centres does not unlawfully discriminate on the basis of race, colour, religion, sex, national origin,
ancestry, age, physical disability, mental disability, medical condition, marital status or sexual orientation.
Campus Living Centres prohibits the harassment of any individual on any of the grounds listed above. This applies to all areas of employment including recruitment, hiring, training and promotion.

Not only is Campus Living Centres committed to workplace diversity, Campus Living Centres provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources at [email protected]



Recognized College Diploma or University Degree


Must possess superior verbal and written communication skills

Must possess superior attitude towards learning

Must be able to handle multiple projects at once

Must be able to provide leadership to staff

Experience Required:

Minimum of 1 year industry experience or equivalent management experience


Base pay and other compensation are dependent on location, level, function, and a number of other factors. Annual performance reviews give employees the opportunity to earn increases in their base pay, and in some cases, annual bonuses. Some functions, such as sales, have a component of their pay based on commission.

Our benefit program provides our employees with a comprehensive plan designed to give you and your family peace of mind. You should not have to worry about things like your health, and we will do whatever we can to help. Some of the benefits offered include:

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