*Will be working primarily with off campus properties.
*On-site accommodation is not available for this position.
Position Summary and Job Magnitude
The Housing Administrator provides the overall administration of the housing components as it relates to student housing. The Housing Administrator reports to the Residence Services Manager or the General Manager and assists with the day-to-day operations of the student residence.
Essential Functions and Basic Duties
Demonstrate a high degree of customer service
Generate and ensure accurate occupancy and application reports for weekly submission
Maintain historical data of all reports (applications, student occupancy numbers, etc) for accurate projection of student numbers
Responsible for new and returning student application processing
Document and keeps accurate records of all student files and paperwork (Student Resident Agreement, Special Consideration Forms, roommate requests, etc)
Facilitate the check in/out of residents and all roommate and room assignments
Update and maintain access control database and prints residence access cards
Work in conjunction with the Residence Life Coordinators to facilitate room changes and roommate conflicts
Manage room inventory and student room moves for maximum occupancy
Coordinate vacant room cleaning with Housekeeping Supervisor
Develop, facilitate and train staff on the room inspection process
Ensures room inspection are completed in a timely manner and all damages/deficiencies are reported and charged to the appropriate accounts
Assist in maintaining the standards, policies and procedures of the maintenance requests and bed bug procedures
Work in conjunction with the Administration Manager to provide communication to students regarding financial accounts and collection of residence fee payments and deposits
Responsible for showcasing the residence building to prospective students, parents and the College community
Communicate with key College departments (International department, Student Recruitment, etc) to ensure all housing needs are met
Any other duties as assigned
Health & Safety
Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations and Campus Living Centres.
Ensure employees are advised of and trained on any known hazards in the workplace.
Ensure every precaution reasonable in the circumstances is taken for the protection of an employee.
Support a safe work environment that is free from any violence or harassment.
Reinforce and demonstrate a positive “health and safety” attitude
Hold information sessions with staff on health and safety issues.
Develop an effective working relationship with JHSC members and support their role.
Perform informal workplace inspections daily and formal workplace inspections quarterly.
Make every reasonable attempt to resolve any employee health and safety concerns.
Conduct Incident Investigations and ensure the results are discussed in JHSC and management meetings.
Ensure that a maintenance program for any equipment and machinery in the workplace is carried out.
Implement emergency plans when necessary and ensure that employees have been properly trained to comply.
Regularly evaluating employee performance and providing periodic feedback with respect to health and safety.
Performance will be primarily measured on the following factors:
- Inter-Personal Skills
- Customer Service
- Skill & Knowledge
- Quality of Desired Results
- Adaptability & Flexibility
- Organizing & Planning
- Overall Performance
Equal Opportunity Employer
It is Campus Living Centres policy to promote equal employment opportunity for all applicants and employees.
Campus Living Centres does not unlawfully discriminate on the basis of race, colour, religion, sex, national origin,
ancestry, age, physical disability, mental disability, medical condition, marital status or sexual orientation.
Campus Living Centres prohibits the harassment of any individual on any of the grounds listed above. This applies to all areas of employment including recruitment, hiring, training and promotion.
If you require accommodation in order to successfully submit an application, please email us to make your
accommodation request at [email protected]
High School Diploma or greater
Minimum of 1 year industry experience or equivalent management experience
Must possess superior verbal communication skills
Must possess superior customer service skills
Must possess superior positive attitude
Must be able to handle multiple projects at once
Base pay and other compensation are dependent on location, level, function, and a number of other factors. Annual performance reviews give employees the opportunity to earn increases in their base pay, and in some cases, annual bonuses. Some functions, such as sales, have a component of their pay based on commission.
Our benefit program provides our employees with a comprehensive plan designed to give you and your family peace of mind. You should not have to worry about things like your health, and we will do whatever we can to help. Some of the benefits offered include:
- Comprehensive Drug and Medical Coverage
- Dental Insurance Coverage
- Vision Care Plan
- Company-Sponsored Retirement Plans (RPP)
- Life Insurance
- Disability Insurance
- Educational Assistance Program
- Comprehensive Campus Living Centres Training